It’s not just Andrew who runs Penfax, as with any good business especially retail there is a good team behind the scenes and with retail upfront as well.
Angela has been with Penfax from the start some 2 years and a bit now. After working in the camera business most of her working life, Angela thought there might be some synergy between selling cameras and writing instrument and stationery and there is, so much so, not only has the shop benefitted but also the customers too. Angela has also lived and worked in Hexham all her life so knows everybody and everything about Hexham – well anything worth knowing.
Tom has just joined, to primarily look after online sales, but at Penfax everyone must muck in from time to time with all retail chores. Tom studied product design at University of the Arts London gaining a BA with honours degree and hopes to do something along these lines one day but he also has a passion for stationery and has many stationery artefacts in his collection already, so who knows he may design something rather nice for the stationery world. Now though, he is responsible for getting customers orders processed and fulfilled.
There is also Andrew’s family who often can be seen helping in the shop from time to time, especially Olivia, who between rowing and studies enjoys earning some extra money on Saturdays, their love of stationery is well developed, well, they have all used fountain pens from a very early age…
Penfax...Step write in